Mill Creek Manor, located in Mentone, California, is a care facility primarily focused on providing services typical of nursing homes while also offering assisted living, memory care, and general senior living amenities. The facility caters to various needs through a range of support services designed to ensure that residents have access to comprehensive care and essential daily assistance.
At Mill Creek Manor, residents can partake in a number of clubs and communities that encourage social interaction and community building. The facility includes a barber/beauty salon for personal grooming needs and focuses significantly on memory care, with programs designed to accommodate memory loss. The environment is secured and specifically tailored to enhance the safety and well-being of residents with memory impairments. Indoor and outdoor walking paths provide opportunities for exercise and leisure, supported by fitness programs that include activities such as yoga and chair yoga. Medical and care services such as incontinence care, ambulatory care, diabetes management, and medication management are also available to support the diverse health needs of residents.
Transportation services at Mill Creek Manor include complimentary transportation options for medical-related appointments and events, ensuring that residents can access necessary healthcare off-site with ease. For non-medical transportation, services are available at cost, which could include trips for errands or recreational outings. These services aim to maintain residents' independence and enhance their quality of life by facilitating mobility and accessibility beyond the facility.
However, reviews from residents and families raise significant concerns about the level of care and professionalism at Mill Creek Manor. Many reviews describe a distressing environment where staff allegedly neglect resident needs, fail in maintaining cleanliness, and exhibit a lack of compassion and attentiveness. Reports indicate instances where medication is withheld, communication between residents and their families is restricted, and poor treatment contributes to resident distress. There are accusations of mismanagement and unethical behaviors by both staff and management, including attempts to conceal facility conditions from visitors. Cleanliness, particularly regarding personal hygiene, frequently comes under criticism as residents reportedly face neglect in bathing and clothing changes. Although there is a solitary mention of professionalism, the overall feedback highlights major operational and staff deficiencies affecting the residents' well-being.
Costs at this community start at $4,412 and range up to $4,412. The average price in the community is $4,412, which is less than the average price in the area of $5,814. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.