Miller's Merry Manor, located in Indianapolis, IN, is a care facility providing a range of services including skilled nursing, assisted living, short-term rehabilitation, and memory care for individuals with Alzheimer's or dementia. The facility is certified by Medicare and Medicaid and has participated in Medicare since April 1, 1995. Catering to 71 current occupants, Miller's Merry Manor offers comprehensive care services such as nursing care, pain management, and wound care. Residents have access to physical, occupational, and speech therapies, which are integral to the facility's rehabilitation efforts. Outpatient rehabilitation services are also available, and a pharmacy is on-site to support medication management. For residents requiring specialized care, services addressing urinary incontinence, stroke recovery, neurological problems, and hospice are provided. The facility also focuses on creating a comfortable living environment with amenities such as a barber/beauty salon, laundry/dry cleaning services, pain management, and clubs & communities for social engagement.
However, reviews of Miller's Merry Manor reveal significant challenges in the quality of care and operational efficiency. Several accounts from family members indicate concerns over unprofessional and inadequate staffing, with distressing instances of poor communication and health safety measures leading to serious issues such as infections and exposure to COVID-19. Reports suggest that staff can be overworked, sometimes defensive, and that administrative inefficiencies particularly in billing and handling of personal belongings have been noted. While some positive experiences mention friendly staff and engaging activities, the overwhelming feedback suggests inconsistencies in service quality. Despite these challenges, the facility emphasizes ongoing improvements to its rehabilitation and therapy services to better support residents' needs.
Costs at this community start at $1,547 and range up to $8,118. The average price in the community is $4,832, which is less than the average price in the area of $5,017. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.