Monte Vista Healthcare Center, located in Duarte, California, is a skilled nursing facility that provides a variety of care services to its residents. This facility is geared primarily towards nursing-home care, catering to individuals requiring short-term rehabilitation and long-term care. The center's offerings include specialized nursing care for residents with diverse medical needs, and it places an emphasis on developing personalized care plans to address individual requirements. Certified by both Medicare and Medicaid and participating in these programs since 1967, Monte Vista Healthcare Center is equipped to offer services such as physical, occupational, and speech therapy, aiming to assist residents in their recovery and daily functioning.
Despite the range of services available, reviews suggest that residents and families have expressed concerns regarding the quality of care at Monte Vista Healthcare Center. Commonly reported issues include neglect and poor communication, often citing delays in meeting basic needs like providing food or assistance with personal hygiene. Families have highlighted instances of inadequate communication about residents' health and medical updates, particularly following hospital transfers or during significant health events like COVID-19 outbreaks. Although there is feedback from at least one reviewer noting satisfactory care for a resident, many reviews point to staffing challenges impacting the level of service provided. There are mentions of observed unprofessional behavior from staff, contributing to dissatisfaction among residents and their families. This feedback reflects broader industry challenges, where financial constraints may affect the quality of patient care. Despite these concerns, the facility offers resident and family counseling as part of its support services, aiming to address and improve resident well-being through engagement and dialogue.
Costs at this community start at $8,137 and range up to $9,050. The average price in the community is $8,594, which is more than the average price in the area of $6,129. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
