Nelson Manor is a nursing home located in Newton, Iowa. The facility is certified by both Medicare and Medicaid and has been a participant in the Medicare program since April 26, 2004. It houses 34 current occupants and provides nursing care services aimed at supporting the health and daily living needs of its residents. The facility offers resident and family counseling as part of its support system.
Nelson Manor provides care services through a team of nurses who are responsible for the medical and daily living needs of the residents. Due to its certification by Medicare and Medicaid, the facility is held to regulatory standards that should ensure a baseline of care quality and safety. However, feedback from residents and families suggests that there are significant concerns about the quality of care provided. Observations indicate issues with care responsiveness, communication from the staff, and support for residents with disabilities. There are reports of inadequate assistance with personal aids, such as hearing aids, affecting residents' ability to communicate, especially during periods of restricted visitations.
In addition to these concerns, reviewers have raised issues about the over-reliance on medication as a management tool, which they believe compromises the well-being of the residents. Families have expressed dissatisfaction with the administrative processes, highlighting difficulties in reaching responsible staff, which adds to the perceived chaos. Furthermore, there are reports of troubling health incidents that families find suspicious. These cumulative issues have led to recommendations against choosing Nelson Manor for long-term care needs, despite previously positive experiences reported by others. The facility continues to offer resident and family counseling services, but the effectiveness and satisfaction with these services have been overshadowed by the broader concerns raised.
Costs at this community start at $3,138 and range up to $6,448. The average price in the community is $6,448, which is more than the average price in the area of $5,146. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.