Neville Center at Fresh Pond for Nursing & Rehab, located in Cambridge, Massachusetts, is a care facility that provides a variety of services, particularly in skilled nursing, short-term rehabilitation, and long-term residential care. Certified by Medicare and Medicaid, the center has been participating in Medicare since July 1990 and currently accommodates around 101 occupants. The facility emphasizes individualized care plans, aiming to address the unique medical, rehabilitative, and supportive needs of each resident. A significant element of their service offerings includes post-acute care, which incorporates therapy services meant to assist residents in recovery and improve their independence.

The center has garnered mixed reviews from residents and their families regarding the quality of care and support services. While some residents have reported beneficial outcomes from the physical and occupational therapy programs, praising the professionalism and dedication of the therapy team, others have raised concerns about patient care, citing issues such as miscommunication or misinformation impacting resident health. There have been reports of unresponsive staff, hygiene problems, medication errors, and instances of staff being inattentive or preoccupied, which occasionally affected the overall care experience. Despite these reported setbacks, some patrons acknowledge the positive impact of certain supportive staff members and the improved well-being due to therapy interventions. Organizational inefficiencies, notably in dietary services and housekeeping, continue to be areas mentioned for improvement. In addition, Neville Center offers laundry and dry cleaning services and facilitates resident and family counseling, aiming to maintain open communication with those involved in the residents' care.

Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $12,395, which is more than the average price in the area of $7,867. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.