New Friends Memory and Residential Care of Florence is located in Florence, Oregon, and provides primarily assisted-living services with a focus on memory care. This facility supports individuals who require assistance with daily activities in a setting designed to accommodate their needs. While the physical environment is noted as clean, there are varying opinions on the warmth and atmosphere of the facility, with some comparing it to a more institutional setting. Despite these mixed reviews, attention from caregivers and their responsiveness during challenging times have been highlighted, pointing to efforts from staff to provide competent care.

New Friends Memory and Residential Care offers specific medical support and care services to assist residents with diabetes, incontinence, and mobility issues. For diabetes care, the facility provides monitoring and management of blood sugar levels, ensuring that nutritional needs are met through dietary plans tailored to each resident's requirements. Assistance with medication management is also a key component of care, which is crucial for maintaining overall health and well-being. Incontinence care is addressed with dignity and discretion, offering residents the necessary products and support to manage their condition comfortably and hygienically. This involves regular schedules for personal care and hygiene to maintain the residents’ comfort and self-esteem. For those in need of ambulatory care, New Friends Memory and Residential Care has trained staff to assist with mobility, helping residents navigate their environment safely. Although some reports indicate impersonal treatment and possible overmedication, the basic care needs are noted as satisfactorily met. Recent management changes are suggested to potentially improve service quality, aiming to mitigate the organizational challenges and enhance overall resident satisfaction.

Costs at this community start at $3,415 and range up to $6,984. The average price in the community is $5,200, which is less than the average price in the area of $6,239. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.