New Hanover House, located in Wilmington, North Carolina, is a facility that provides both assisted living and specialized memory care services designed to support seniors with varying levels of care needs. Designed to offer a comfortable and safe environment, New Hanover House caters to individuals who require assistance with daily living activities or those living with Alzheimer's disease or other forms of dementia. The facility aims to provide personalized care plans tailored to the unique needs of each resident, striving to enhance their quality of life.
The Memory Care Wing at New Hanover House is specifically equipped to support residents with Alzheimer's and other types of dementia. This specialty unit focuses on creating a secure and structured environment to help manage the unique challenges associated with memory impairment. An emphasis is placed on personalized care and engaging activities that aim to promote cognitive function and provide comfort to residents. A barber and beauty salon is available on-site, providing grooming services to enhance resident well-being and social engagement within the facility.
Transportation services at New Hanover House are available to support both medical and non-medical purposes for residents. This service ensures that residents have access to necessary medical appointments as well as opportunities for leisure outings and errands, thus maintaining their connection with the wider community. However, feedback from residents and families indicates significant concerns related to the quality of care, facility conditions, and administrative responsiveness. Issues such as cleanliness challenges, inadequate staffing, and poor communication have been cited in reviews, underscoring a need for improvements in hygiene practices, staff interaction, and administrative processes to meet the expectations of residents and their families.
Costs at this community start at $3,150 and range up to $9,000. The average price in the community is $4,225, which is less than the average price in the area of $5,132. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.