New Haven of Wylie, located in Wylie, Texas, is an assisted living and memory care facility that caters to seniors requiring different levels of support. The facility is tailored to accommodate residents with memory loss, offering a community specifically designed for individuals with Alzheimer's or dementia. Memory care services are focused on providing a secured environment with structured and personalized programs to support cognitive function and overall well-being. The community also offers services for individuals managing diabetes, incontinence, and those needing ambulatory care. Medication management is a key component of the care provided, although reviews highlight mixed satisfaction with this particular service, especially within the memory care unit. The facility is outfitted with amenities such as indoor and outdoor walking paths, which promote exercise and mobility in a safe setting. A barber/beauty salon caters to personal grooming needs, while fitness programs, including yoga and chair yoga, encourage physical activity and mental relaxation.

Transportation services at New Haven of Wylie are available at a cost, and these services cater to both medical and non-medical purposes, ensuring that residents can attend necessary appointments and participate in social outings. However, feedback points out varying levels of satisfaction with the transportation service reliability and management. Additionally, the community offers a variety of clubs and communities to engage residents, enriching their social and recreational experiences despite mixed reviews about the adequacy of these activities, especially in the memory care area.

Resident and family reviews suggest that while the assisted living section of New Haven of Wylie generally receives praise for its caring staff, quality meals, and homely atmosphere, the memory care unit has faced criticism under new administration. Concerns are raised about deficiencies in staff numbers and training, poor medication management, and inadequate structured activities for residents with dementia. Overall, the assisted living community enjoys a relatively positive reception, whereas the memory care division faces challenges that impact resident satisfaction and family trust, with critiques often pointing to organizational oversight as an area needing attention.

Costs at this community start at $3,500 and range up to $3,800. The average price in the community is $3,650, which is less than the average price in the area of $4,337. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.