New Hope Assisted Living is a care facility located in Boerne, Texas, offering a combination of assisted living and home-care services. The facility is designed to provide personalized care support in a homelike environment. Residents have access to a variety of services tailored to meet their individual needs, focusing on enhancing quality of life and promoting independence through various programs and services.
At New Hope Assisted Living, residents benefit from a wide range of care and medical support services. Memory care is provided within a secured community designed specifically to accommodate memory loss, supporting residents with dementia or Alzheimer’s disease. Incontinence care and ambulatory care are available to ensure the dignity and mobility of residents. The facility offers speech, occupational, and physical therapy, addressing rehabilitation and management of various health conditions. On-site nurses provide medical oversight and attention, ensuring comprehensive health management alongside medication coordination and management services. Diabetes care and hospice services are available, allowing residents to receive ongoing medical care tailored to their specific health needs. The amenities include a barber/beauty salon and laundry/dry cleaning services, adding convenience and enhancing the residents’ daily lives. The facility is equipped to handle specific medical conditions, offering additional peace of mind to residents and their families.
New Hope Assisted Living also offers transportation services for residents. Complimentary transportation is provided, ensuring access to medical appointments and other essential services. For non-medical purposes, transportation is available at cost, facilitating participation in social activities, shopping trips, and other community events. These transportation options enhance the independence of residents, allowing them to stay connected with the broader community while ensuring their safety and convenience.
Reviews indicate that New Hope Assisted Living enjoys a generally positive reputation among residents and their families. The facility is recognized for its clean and welcoming atmosphere, described by many as feeling more like home than an institution. Staff members, including Luis, Robert, Alicia, and Alondra, receive commendation for their compassion and attentiveness, creating a supportive environment where residents feel treated like family. Despite noted issues with language barriers that may hinder communication with residents' families, the overall impression of the staff is positive. While some residents have expressed satisfaction with meal options, there is feedback indicating a need for more variety in the menu. Social events and activities receive favorable mentions, although opinions vary regarding the consistency of engagement opportunities. Management feedback is mixed, highlighting an area for potential improvement, though the active involvement of owners Elena and John is appreciated by residents’ families.
Costs at this community start at $5,495 and range up to $5,536. The average price in the community is $5,516, which is more than the average price in the area of $4,350. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.