North Central Health Care, located in Wausau, Wisconsin, is a comprehensive health care facility serving the needs of the community through a variety of services, including skilled nursing care, mental health services, substance abuse treatment, and developmental disability programs. As part of a multi-county partnership, it supports residents of Lincoln, Langlade, and Marathon Counties. The facility is certified by both Medicare and Medicaid and has been a Medicare participant since January 1, 1967. Currently, North Central Health Care accommodates 210 occupants, providing an array of services within a supportive environment.
The facility offers a range of care and support services designed to cater to diverse needs. These include memory care, hospice services, and respite care, ensuring that varying medical and personal care needs are addressed. On-site physical therapy, occupational therapy, and speech therapy are available, emphasizing a holistic approach to rehabilitation and recovery. Additionally, amenities like a barber/beauty salon and clubs and communities contribute to a supportive and engaging living environment for residents.
Despite these offerings, resident and family feedback has pointed out several areas of concern, particularly regarding care quality and staffing. Reviews indicate issues such as unavailability of doctors, prescription management difficulties, and inadequate support during crises. Families have noted unprofessional behavior from staff, citing issues of being overwhelmed and disorganized. While efforts are being made through ongoing renovations and expansions to improve care environments and integrate personalized treatment plans, these efforts face scrutiny due to reported instances of difficult logistics, such as understaffing and inadequate communication.
The facility also provides on-site laundry and dry cleaning services, dental care, and opportunities for social engagement through resident and family counseling services. Despite some positive feedback about compassionate staff, reviews generally caution potential residents due to perceived service deficiencies. Nevertheless, North Central Health Care continues to aim for improvement and adaptation to community needs through its ongoing development efforts.
Costs at this community start at $5,456 and range up to $6,004. The average price in the community is $5,730, which is more than the average price in the area of $5,165. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
