Bay At North Ridge Health And Rehabilitation is a healthcare facility located in Manitowoc, Wisconsin, offering a range of services including nursing home care and assisted living. This facility is certified by both Medicare and Medicaid, having participated in the Medicare program since June 1, 1985. Currently accommodating 69 residents, Bay At North Ridge provides a variety of health and wellness services such as skilled nursing care, speech therapy, pain management, occupational therapy, and physical therapy. It also offers specialized memory care for residents with cognitive impairments. Additional amenities include a barber and beauty salon for personal grooming, along with programs for resident and family counseling to support emotional and social needs.
The quality of care and staff interactions at Bay At North Ridge Health And Rehabilitation is a subject of mixed reviews. Some residents and families express dissatisfaction due to poor communication, with frequent issues such as unanswered phone calls and staff unresponsiveness, leading to concerns about potential neglect. Criticisms also include reports of unprofessional staff behavior towards both residents and their families. On the other hand, positive experiences at the facility highlight efficient management and praise for dedicated staff members, particularly those involved in physical therapy, occupational services, and dietary management. Certain individuals are noted for their exceptional care and contribution to residents' well-being. Despite these acknowledgments, the facility faces divided opinions, necessitating improvements in communication and staff responsiveness to enhance the residents' and families' experiences.
Costs at this community start at $2,600 and range up to $6,789. The average price in the community is $4,694, which is less than the average price in the area of $5,340. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.