Northgate Plaza, located in Irving, Texas, provides a range of care options, including nursing home services, assisted living, independent living, and senior living. The facility offers various care and medical support services tailored to the needs of its residents. These services include 12-16 hour nursing coverage, a mental wellness program, comprehensive diabetes care, and specialized incontinence care. Multilingual support is available, with services provided in German and Spanish, catering to a diverse resident population. Ambulatory care and memory care are also offered to support residents with mobility challenges and cognitive impairments. For enhanced security, a Wander Guard or similar system is in place. Additional amenities include a barber/beauty salon and fitness programs, which help residents maintain their personal grooming and physical health. Medication management is provided to assist residents in adhering to prescribed treatment plans.
Transportation services at Northgate Plaza are designed to accommodate the needs of residents for both medical and non-medical purposes. The facility offers transportation arrangements for non-medical needs, ensuring residents can attend social events or run personal errands. Additionally, complimentary transportation services are available to facilitate access to offsite medical appointments or treatments, contributing to a holistic approach to resident health and well-being. Yoga and chair yoga sessions are provided, fostering relaxation and flexibility while promoting overall wellness.
Reviews of Northgate Plaza highlight a complex picture of the facility's performance. Positively, the staff's dedication and friendliness, along with the quality of therapy and rehabilitation services, receive notable praise. The facility's clean environment and engaging activities are also appreciated by residents and visitors alike. However, there are significant negative reviews indicating issues such as infestations, inconsistent care quality, and staffing shortages. Complaints concerning unsanitary conditions, potential neglect or mistreatment by staff, and shortcomings in management practices and administrative responsiveness suggest areas needing attention and improvement. While some residents experience a supportive and caring environment, others have encountered conditions that point to the need for operational enhancements.
Costs at this community start at $2,645 and range up to $6,470. The average price in the community is $4,558, which is less than the average price in the area of $4,694. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
