Northpointe Healthcare Centre is a skilled nursing facility located in Fresno, California. It is primarily a nursing home that provides care for long-term residents with various healthcare needs. As a certified participant of both Medicare and Medicaid since February 1, 1984, the facility accommodates 90 occupants and is committed to providing comprehensive care services. Northpointe Healthcare Centre also offers resident and family counseling to support the well-being and satisfaction of its community.
The facility is designed to offer a range of medical support and care services aimed at maintaining and improving the health status of its residents. Reviews highlight a mixed experience regarding the level of care provided. On the positive side, Northpointe Healthcare Centre is commended for fostering a warm, family-like atmosphere, with many residents and their families praising the compassionate nature of the staff, particularly within the rehabilitation and therapy services. The staff's dedication to resident care is noted, alongside effective management practices and a variety of engaging activities that contribute to a clean and communicative environment.
Conversely, there are significant criticisms highlighted in several reviews, where some family members express dissatisfaction due to instances of neglect, inadequate care, and poor communication. Reports of malnutrition, poor hygiene, and neglect during critical times point to challenges facing some residents, especially during the pandemic, when families reported a decline in patient health due to mismanagement. These variations in performance suggest discrepancies in care that may be linked to staff performance variability or differences in individual resident needs. The facility's commitment to addressing these issues and the diverse feedback illustrates the complexity and challenges involved in meeting the expectations of its residents and their families.
Costs at this community start at $7,391 and range up to $8,574. The average price in the community is $7,982, which is more than the average price in the area of $4,674. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.