Northport Highlands, situated in Northport, Michigan, offers a comprehensive range of care services tailored to meet the needs of seniors in different stages of aging. The facility provides independent living, assisted living, and specialized memory care services, making it adaptable for residents with varying levels of independence and health requirements. At Northport Highlands, residents have access to personalized care plans that may include medication management, diabetes care, ambulatory assistance, incontinence care, and hospice services as required. To support mental wellness and cognitive health, the facility features a secured community with memory care services, a mental wellness program, and a Wander Guard or similar system to ensure resident safety. The environment aims to be welcoming with amenities such as a barber/beauty salon, laundry and dry cleaning services, and organized clubs and communities. Residents can also participate in yoga or chair yoga sessions to enhance their physical well-being.
Despite the facility's efforts to provide a clean and welcoming atmosphere with caring staff and ample activities, reviews indicate mixed experiences. Positive feedback highlights the community involvement, tailored memory care sections, and the supportiveness of accommodating family visits. There are, however, reported issues with facility management, including perceived rudeness and inadequate oversight of maintenance concerns like broken lights. Complaints extend to specific rules, alleged under-staffing, staff turnover, and grievances about the facility's odor and food quality. Northport Highlands continues to update its facilities and expand its services with the aim of improving the residents' overall living experience, particularly in enhancing memory care capacities and maintaining a modern environment.
Costs at this community start at $4,500 and range up to $5,155. The average price in the community is $4,828, which is more than the average price in the area of $4,624. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
