The Northwell Health Stern Family Center for Rehabilitation is a nursing home facility situated in Manhasset, New York, part of the Northwell Health network. This center focuses on providing comprehensive care and rehabilitative services, including physical, occupational, and speech therapy for individuals recovering from surgery, injury, or illness. The center is known for its efforts to deliver patient-centered care with therapy programs designed to meet individual needs. Despite being recognized for its skilled physical therapy department, the center has drawn mixed reviews from residents and their families, reflecting both positive and negative aspects of their experiences.
The facility offers various medical support services, including dental care and wound care, addressing the diverse needs of its residents. It also provides short-term rehabilitation services, which are crucial for those recuperating from conditions such as arthritis or after hospital stays at places like Alton Memorial Hospital and Saint Louis University Hospital. The team at Northwell Health Stern is multilingual, catering to a diverse population by offering services in languages such as English, Spanish, Cantonese, Mandarin, Hindi, Vietnamese, Chinese, French, and German. Additionally, the facility includes amenities such as a barber/beauty salon, enhancing the quality of life for residents. However, issues such as understaffing have contributed to slow response times and inconsistent service delivery, prompting critiques about professional conduct and the overall treatment of residents. Despite these challenges, management is recognized for being responsive, addressing problems when they are brought to attention.
Costs at this community start at $1,900 and range up to $14,357. The average price in the community is $8,128, which is less than the average price in the area of $8,348. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.