Novi Lakes Health Campus, located in Novi, MI, is a facility that provides a range of care services designed to meet diverse resident needs. The primary focus is on assisted living, with additional services offered in skilled nursing and memory care. The campus is equipped to support residents requiring incontinence care and ambulatory assistance, while specialized programs target those with memory care needs, offering environments specifically designed to accommodate memory loss. Novi Lakes integrates care innovations such as QuietCare and electronic medication administration records to enhance safety and precision in medication management, alongside diabetes care. Physical, occupational, and speech therapies are available to residents, reinforcing the importance of comprehensive rehabilitative services. The campus ensures residents can engage in various social and physical activities through clubs and communities, fitness programs, and specialized offerings like yoga and chair yoga sessions. Additional amenities include a barber and beauty salon to support residents' personal care and wellbeing.
Transportation services at Novi Lakes Health Campus fulfill both medical and non-medical needs, offering complimentary transportation for local appointments and errands, while also providing transportation at cost for further destinations or specialized needs. This ensures accessibility to external medical appointments, as well as social outings and shopping trips. Reviews of the facility reveal a stark contrast in resident and family satisfaction; positive mentions highlight the cleanliness of the environment, the friendliness of the staff, and effective therapy services. However, there are considerable negative reviews that cite issues such as hygiene care inadequacies, staffing shortages, and episodes of staff unprofessionalism. In light of this feedback, it's clear that while certain aspects of the facility elicit praise, there are persistent challenges that require attention to align care delivery with expectations and resident needs fully.
Overall, Novi Lakes Health Campus endeavors to offer a supportive, clean, and engaging environment, though it faces ongoing challenges in addressing concerns related to sanitation, staffing, and professionalism to ensure optimal resident health and satisfaction.
Costs at this community start at $2,190 and range up to $6,600. The average price in the community is $4,395, which is less than the average price in the area of $5,052. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.