The Nursing Center At Mercy, located in Miami, FL, is a certified nursing home facility offering care services primarily targeted at the elderly population, accommodating up to 114 residents. It has been a participant in the Medicare program since December 6, 1994, and is also certified by Medicaid. The center is equipped to provide a range of medical and personal care services essential for individuals requiring long-term or rehabilitative care. Residents have access to skilled nursing services, which include the administration of medications, wound care, and assistance with daily living activities. Additionally, the facility offers a rehabilitation department aimed at aiding recovery and promoting independence for its residents.
Resident and family counseling services are available, providing support and involvement in care decisions. The facility is noted for certain positive aspects, such as the compassionate behavior of some nurses and certified nursing assistants, as well as seasonal decorations and activities that aim to enhance resident well-being. However, reviews indicate significant concerns and mixed experiences regarding the quality of care. There are reports of severe neglect and mistreatment, including poor communication and procedural mishaps leading to critical health issues. Complaints also mention theft, verbal abuse by staff, lack of family involvement, and unsatisfactory hygiene standards. These issues have led some to call for investigations by state authorities to address these serious allegations. The Nursing Center At Mercy faces challenges in balancing positive resident experiences with addressing the reported deficiencies in care and communication.
Costs at this community start at $8,882 and range up to $10,303. The average price in the community is $9,593, which is more than the average price in the area of $5,032. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
