O'Neill Healthcare Lakewood, located in Lakewood, Ohio, offers a variety of care options tailored to meet the diverse needs of its residents. Providing primarily assisted living services, the facility is also equipped to offer comprehensive nursing home care. Certified by Medicare and Medicaid and a participant since August 1971, the center is home to 112 current occupants, emphasizing a commitment to elder care with a focus on both medical and personal support services.
The healthcare support at O'Neill Healthcare Lakewood includes a broad spectrum of services. Residents have access to incontinence care, ambulatory support, memory care services tailored for individuals with Alzheimer's and dementia, diabetes management, and medication management. A licensed optometrist is available to attend to vision-related needs. In addition to medical care, residents can benefit from a barber/beauty salon, providing personal grooming services, and fitness programs, including yoga and chair yoga for those seeking physical activity suited to their abilities. The facility also emphasizes the importance of community involvement and offers resident and family counseling to foster a supportive environment.
Transportation services at O'Neill Healthcare Lakewood cater to both medical and non-medical needs. The community offers complimentary transportation for residents' medical appointments, as well as additional transportation options available at cost for other outings or personal appointments. This comprehensive transportation service ensures that residents can maintain their schedule of medical care while also having the opportunity to participate in external community activities.
Despite recent renovations and technology upgrades intended to enhance resident experience and care delivery, reviews from residents and families portray a mixed picture of the facility's performance. While some residents commend the compassionate and responsive nursing staff, therapy, and special accommodations like custom wheelchairs, there are significant concerns about staffing levels, response times, food service quality, and communication issues. Unfortunately, some reported severe cases of negligence have led to medical issues or worse. The support system following residents' death also receives criticism, highlighting perceived neglect toward the grieving families. These operational challenges suggest a need for further improvements to elevate overall resident satisfaction, despite O'Neill Healthcare's generally positive internal employee environment.
Costs at this community start at $1,695 and range up to $7,878. The average price in the community is $4,786, which is less than the average price in the area of $5,044. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
