Oak Hill, located in Waterloo, Illinois, is a senior living community offering a wide range of care services including skilled nursing, rehabilitation, and long-term care. The facility, certified by Medicare and Medicaid, has been serving the community since April 19, 1982, and currently accommodates 124 residents. Oak Hill emphasizes comprehensive care with services that include nursing, speech therapy, physical therapy, occupational therapy, wound care, diabetes care, stroke care, and incontinence care. The facility also provides specialized services such as vision care, dental care, ambulatory, palliative, and pain management, and outpatient rehabilitation. Residents can benefit from the Memory Care unit, which is designed to support those with dementia-related conditions, and incontinence care is also available to address this specific need. Additionally, Oak Hill offers social activities and clubs, a barber/beauty salon, and laundry and dry cleaning services to enhance the residents' daily living experience. The facility supports community well-being through resident and family counseling as well.
Despite its comprehensive offerings, reviews from residents and their families present a mixed picture regarding the quality of care and management practices at Oak Hill. Some reports highlight issues with management, billing practices, and room cleanliness, accompanied by challenges in communication with facility directors and insufficient responsiveness to financial concerns. However, others commend the facility for its cleanliness, organization, and the personable nature of its nursing staff, which fosters a welcoming community atmosphere. Employee reviews similarly reflect mixed morale, with some staff appreciating supportive work events, while others note concerns with staff turnover and treatment. The involvement of Saint Louis University Hospital suggests collaborative efforts to provide high-quality medical support. As a Catholic institution, Oak Hill may also incorporate aspects of faith into its care approach, although this is not specified in the reviews.
Costs at this community start at $5,690 and range up to $6,180. The average price in the community is $5,935, which is more than the average price in the area of $4,443. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
