Oak Knoll Healthcare Center, located in Framingham, MA, is a facility that provides a variety of care services primarily centered around skilled nursing and rehabilitation. Since it became a Medicare participant in November 1995, the center has offered both long-term care and short-term rehabilitation services, accommodating individuals recovering from surgery or illness and those needing ongoing nursing support. Licensed under both Medicare and Medicaid, Oak Knoll caters to the needs of 114 current occupants. Its services include assisted living options, offering residents a balance of independence with the required assistance. The facility is equipped with a range of medical and therapeutic care services, such as a pulmonary rehabilitation program, occupational and physical therapy, speech therapy, and wound care. Vision, podiatry, dental care, and pharmacy services supplement the residential care, ensuring comprehensive health management for the residents.
Additionally, Oak Knoll supports resident and family involvement through counseling services, emphasizing the importance of collaborative care planning. The center has built programs to address various medical and rehabilitation needs, including services for depression, enhancing both mental and physical health recovery. The presence of qualified nurses further ensures that personalized care plans can be effectively implemented.
However, reviews reflect mixed perceptions of Oak Knoll's care quality. While some families have positively noted the compassionate and personalized care provided by the staff, praising the facility's clean environment and its effectiveness in short-term rehabilitative outcomes, other feedback highlights significant concerns. Reported issues include understaffing, which has allegedly led to delayed response times, inadequate hygiene, and poor nutrition, particularly for those needing attentive care. Furthermore, there are troubling accounts of potential neglect and a lack of effective communication, which raise important considerations for prospective residents and their families. Despite these challenges, Oak Knoll remains a provider of nursing and assisted living services in the Framingham area, with an ongoing commitment to service as evidenced by its long-standing Medicare and Medicaid certifications.
Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $7,182, which is less than the average price in the area of $7,795. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
