Oak Trace Care & Rehabilitation Center, located in the heart of Bessemer, Alabama, is a comprehensive nursing home facility designed to provide essential care services to its residents with a focus on fostering a nurturing and supportive environment. Known for its commitment to quality care, Oak Trace offers a range of specialized medical services, including skilled nursing care, rehabilitation therapy, and long-term care solutions tailored to meet the diverse needs of its residents. The center's team of dedicated healthcare professionals works collaboratively to create personalized care plans, ensuring that each resident receives the attention and support necessary to enhance their quality of life.
The facility boasts a variety of amenities aimed at promoting comfort and well-being. Residents have access to beautifully landscaped outdoor spaces, which provide a serene setting for relaxation and social interaction. Common areas within the center are designed to foster community engagement, featuring comfortable seating and spaces for activities and gatherings. Oak Trace also offers a selection of dining options, where nutritious meals are prepared daily by culinary staff who prioritize both taste and dietary needs.
Oak Trace is dedicated to enriching the lives of its residents through a vibrant array of activities and programs. These include exercise classes, arts and crafts sessions, and social events that encourage participation and build a sense of community among residents. The center frequently organizes outings and events that allow residents to engage with the wider community, promoting both mental and physical well-being.
Accommodations at Oak Trace are designed with comfort and accessibility in mind. Residents can choose from a variety of room options, each equipped with modern amenities to ensure a comfortable living environment. The facility places a strong emphasis on creating a homelike atmosphere, where residents feel safe, secure, and able to maintain their independence as much as possible.
Despite its strengths, Oak Trace is continually striving to improve its communication strategies, particularly in relation to family engagement and information sharing. Resident and family reviews have highlighted the need for enhancements in communication and customer service. Families have expressed concerns about the management's handling of patient information, citing frustrations with the lack of updates on their relatives’ health due to stringent confidentiality policies. While these policies are crucial for maintaining patient privacy, the manner in which they are communicated has sometimes been perceived as lacking empathy, leading to distress among family members. Security protocols, specifically the requirement for specific security "codes" for information access, have also contributed to miscommunications, further complicating the issue. Families have emphasized the importance of more compassionate interactions with the nursing staff to alleviate their concerns while upholding necessary privacy standards. As such, Oak Trace is encouraged to focus on enhancing its communication strategies to improve family experiences, ensuring that the balance between confidentiality and empathetic interaction is effectively maintained.
Costs at this community start at $1,500 and range up to $6,750. The average price in the community is $4,125, which is less than the average price in the area of $4,393. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
