Optimum Care Homes is an assisted-living facility located in Monroe, Georgia. Designed to support individuals who need assistance with daily activities while maintaining a degree of independence, the facility offers various care services tailored to the specific needs of its residents. Situated in a residential neighborhood, Optimum Care Homes is relatively small in scale, providing a more intimate setting for its residents. However, feedback from residents and their families indicates several areas of concern regarding the quality and consistency of care.

At Optimum Care Homes, residents have access to a range of healthcare services, including 24-hour supervision and coordination with healthcare providers. The facility also accommodates residents requiring ambulatory care and incontinence care. For individuals with dementia or Alzheimer’s disease, memory care services are available, and the community is secured with a wander guard or similar system to prevent residents from wandering unsupervised. Medical support extends to diabetes care, medication management, and general health monitoring. Additionally, dental care is accessible, ensuring that residents maintain oral health. However, there have been complaints regarding the adequacy of supervision, highlighted by incidents of residents left unattended or wandering unsupervised, posing significant concerns about resident safety.

The facility provides complimentary transportation services, primarily focusing on medical appointments and essential errands. These services are designed to ensure that residents can attend healthcare visits and manage necessary appointments outside of the facility. However, the use of transportation for non-medical purposes is not explicitly detailed. Despite the availability of these services, some feedback suggests issues in the overall management and execution, aligning with broader concerns about inadequate supervision and care.

Resident and family reviews suggest several serious issues at Optimum Care Homes, with concerns about management and staff performance, especially those involving the owner's mother. Incidents cited include a lack of supervision, leading to wandering episodes, and neglect during overnight care, as exemplified by a resident falling and remaining unattended for several hours. There have been reports of verbal abuse and dissatisfaction, with concerns escalating to formal complaints filed with the state. Consequently, while the facility offers a range of care services, the quality of execution has been questioned, impacting resident safety and well-being as reported by families and residents.

Costs at this community start at $4,282 and range up to $6,722. The average price in the community is $5,502, which is more than the average price in the area of $4,267. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.