Hallmark Living Benton Harbor, nestled in the charming community of Benton Harbor, Michigan, is a dedicated nursing home facility designed to provide comprehensive long-term care services. This facility is committed to offering medical support and daily living assistance tailored to each resident's needs. With a focus on ensuring the well-being and comfort of those under its care, Hallmark Living Benton Harbor emphasizes personalized care plans and regular health assessments to address the diverse health needs of its residents.
The facility offers round-the-clock nursing care, ensuring that residents receive the attention and medical support they need at any hour of the day. This includes assistance with personal hygiene, medication management, and rehabilitation services which are vital for maintaining the health and independence of the residents. The rehabilitation services at Hallmark Living Benton Harbor are designed to help residents regain their strength and mobility through physical, occupational, and speech therapy sessions, fostering a sense of progress and empowerment.
In terms of amenities, residents can enjoy a variety of accommodations designed for comfort and safety. Rooms are equipped with essential features such as emergency call systems, comfortable furnishings, and accessibility modifications to ensure ease of movement. The facility also prides itself on offering nutritious meal plans that cater to diverse dietary needs, contributing to the overall health and satisfaction of its residents.
Hallmark Living Benton Harbor also seeks to enrich the lives of its residents through engaging activities and social programs. These activities are designed to promote social interaction, mental stimulation, and physical activity, enhancing the quality of life and providing opportunities for residents to connect with each other. Examples of activities might include arts and crafts, themed social events, group outings, and wellness classes.
Despite these offerings, reviews of Hallmark Living Benton Harbor point to areas needing improvement, particularly concerning the quality of care and professionalism of the staff. Feedback often highlights issues such as rude and unsympathetic behavior from both medical and administrative staff, with specific incidents reported involving mistreatment by nursing staff following medical procedures. The front office staff are frequently described as disrespectful and lacking basic courtesy, while nursing staff are characterized as disorganized and slow to respond to residents' needs. These critiques suggest a pressing need for more effective managerial oversight to cultivate a more responsive and compassionate environment. While there are positive reviews that speak to staff attentiveness, food quality, and the overall atmosphere, these are currently overshadowed by the predominant view that significant improvements are necessary in professional conduct and compassionate care.
Costs at this community start at $1,995 and range up to $8,213. The average price in the community is $5,104, which is less than the average price in the area of $5,215. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
