Our Lady Of The Valley is a senior living community located in Roanoke, Virginia, offering a variety of care services including nursing homes, assisted living, and memory care. With a primary certification by Medicare and Medicaid, the community has been a Medicare participant since October 1, 2001. The facility accommodates 69 residents and provides comprehensive care focusing on maintaining the dignity and respect of all individuals. In addition to nursing services, Our Lady Of The Valley offers speech therapy, occupational therapy, incontinence care, ambulatory care, and diabetes management. Residents have access to a barber and beauty salon and are supported by a resident/family council, which guides community orientation and addresses concerns. The facility's Catholic foundation underpins its care philosophy, which includes spiritual support and a variety of clubs and communities for resident engagement.
Transportation services at Our Lady Of The Valley include complimentary transportation for both medical and non-medical purposes, ensuring residents can access appointments, community activities, and essential services outside the facility. This convenience contributes to the independence and well-being of the residents, enabling participation in external engagements and errands.
Reviews for Our Lady of the Valley indicate a mix of feedback on staff professionalism and care quality. Praise is directed towards the competent and caring staff, rehabilitation therapies, and structured activities offered, particularly in the memory care program. Residents benefit from well-maintained living conditions, quality food, and various engagement opportunities. However, concerns have been raised about inattentiveness, staffing levels, and medication administration delays. Some families also noted discrepancies between management promises and actual follow-through. Overall, while the supportive community atmosphere is appreciated, there is a call for continuous evaluation and improved management responses to meet residents' needs effectively.
Costs at this community start at $1,205 and range up to $7,498. The average price in the community is $4,352, which is less than the average price in the area of $4,849. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
