Ozanam Hall of Queens Nursing Home Inc., situated in Auburndale, NY, offers skilled nursing care alongside rehabilitation services tailored to the needs of its elderly residents. Managed by the Carmelite Sisters for the Aged and Infirm, the facility provides comprehensive care options including long-term residential care, short-term rehabilitation, and specialized services for individuals dealing with memory impairments, such as Alzheimer's disease. The nursing home is dedicated to a holistic approach that addresses not only the medical but also the spiritual needs of its residents, reflecting its religious roots and mission.
The nursing home features a barber and beauty salon, available for residents to maintain personal grooming and experience a sense of normalcy and self-care. While the facility aims to provide supportive and compassionate care, reviews suggest a mix of experiences regarding service delivery. Some residents and families have reported dissatisfaction with aspects such as staff professionalism, communication, and staffing levels, particularly during times of high demand or medical outbreaks. Specific concerns have been noted about medication management, facility cleanliness, and administrative responsiveness. Conversely, there are instances of positive feedback particularly regarding certain staff members and specific floors where personal attention and caring attitudes were highlighted, notably by the presence of the nuns mentioned for their compassionate care. Despite the criticisms, the availability of facilities like a barber/beauty salon enables residents to access some recreational and personal opportunities within the nursing home environment.
Costs at this community start at $1,900 and range up to $13,800. The average price in the community is $7,850, which is less than the average price in the area of $8,383. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.