Pacific Grove Healthcare Center, located in Pacific Grove, California, operates as a nursing home certified by Medicare and Medicaid, participating in Medicare since August 1, 1971. The facility accommodates up to 45 residents and is staffed by a team of trained nurses who provide around-the-clock care to meet the health needs of individuals residing there. It is equipped to offer comprehensive therapy and rehabilitation services, catering to both long-term residents and those needing short-term skilled care post-hospitalization or surgery. In addition to medical and personal care, the facility offers resident and family counseling services to support the mental and emotional well-being of its community. Moreover, Pacific Grove Healthcare Center serves a diverse population, offering services in languages such as French, thereby enhancing communication and care delivery to non-English speaking residents.
Resident and family reviews generally highlight the professionalism and friendliness of the staff, particularly the nurses and nurse's aides, who are noted for their attentiveness. Testimonials reflect satisfaction with the therapy and rehabilitation services provided, indicating a positive recovery and post-surgery support experience. Management and staff across various departments, including admissions, dietary planning, and discharge processes, receive commendations for their organizational capabilities and compassion. Nevertheless, the care experience is not uniformly positive, as some feedback points to issues like rough treatment that led to injuries, and reports of neglect in personal care, particularly for residents lacking regular visitors. This indicates possible variability in service quality linked to staffing constraints or the need for enhanced caregiver observation and diligence to ensure consistent care standards across the board.
Costs at this community start at $4,850 and range up to $9,125. The average price in the community is $9,125, which is more than the average price in the area of $7,277. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.