Pacific Hills Manor is a skilled nursing facility located in Morgan Hill, California. Certified by Medicare and Medicaid and a participant since March 21, 1969, the facility accommodates up to 83 occupants and provides a variety of comprehensive care services. It specializes in both short-term and long-term nursing care, focusing on rehabilitation for individuals recovering from surgery, illness, or injury. The patient care programs include physical therapy, speech therapy, occupational therapy, and specialized services for stroke, cardiac, wound, and pain management. In addition to clinical care, Pacific Hills Manor offers memory care, hospice services, and transportation arrangements for its residents. Support for both residents and families is available through counseling and health and wellness programs. English is the primary language of communication at the facility. Residents have access to various amenities, including a barber/beauty salon, and they can participate in clubs and community activities within the facility.

Despite offering a robust range of services and professional management noted by some reviewers, Pacific Hills Manor has received mixed feedback from residents and families. Positive reviews praise specific staff members, such as Krista in Admissions and various social workers and case managers, for their professionalism and dedication, particularly when addressing the needs of residents with complex medical needs like Alzheimer's. However, criticism has been directed at the facility for staffing challenges, including high turnover rates and understaffed night and weekend shifts. Reports indicate concerns with the timeliness of responding to call buttons and communication gaps between staff and families. Some reviewers have raised issues regarding sanitary conditions and food quality, noting areas for improvement in overall facility management. Although some aspects of the rehabilitation therapy are appreciated, others highlight the need for greater accountability and organizational clarity. Overall, it is suggested that prospective residents and their families reach out directly to Pacific Hills Manor for the most up-to-date information on their services and care offerings.

Costs at this community start at $8,671 and range up to $8,695. The average price in the community is $8,683, which is more than the average price in the area of $6,062. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.