Palm Terrace of Mattoon, located in Mattoon, Illinois, is a nursing home facility offering a range of care services for residents. The facility provides comprehensive medical and supportive care tailored to individual needs, operating within a structured environment aimed at ensuring residents' health and well-being.
Palm Terrace of Mattoon provides several specialized care services, including nursing care, hospice care, and respite care. These services are designed to address both short-term recovery needs and long-term health challenges. For residents requiring rehabilitation or recovery support, the facility offers occupational and physical therapy services, which aim to enhance mobility and functionality. Additionally, due to the facility’s 24-hour skilled nursing care provision, residents have access to continuous medical supervision and support. This also includes more specialized medical needs such as IV therapies, ensuring appropriate and timely medical attention is available.
To complement the healthcare services, Palm Terrace also features a barber/beauty salon, contributing to the residents’ personal care and grooming needs, thus enhancing comfort and self-esteem. However, reviews indicate mixed experiences regarding the care delivered at Palm Terrace. Positive feedback mentions friendly and responsive staff, satisfaction with physical therapy, and a clean, welcoming environment. Some residents and their families have observed contentment and an improved living experience compared to previous facilities. Conversely, critical feedback points to issues such as neglect, poor staff conduct, and unmet basic comforts, suggesting inconsistencies in care and management. These reviews hint at potential staffing challenges that may vary across different departments or shifts, affecting the quality of service experienced by residents.
Costs at this community start at $2,250 and range up to $5,551. The average price in the community is $3,900, which is more than the average price in the area of $3,894. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
