Palmer Healthcare Center, located in Palmer, MA, is a certified nursing facility that accommodates up to 58 residents and participates in the Medicare and Medicaid programs, having been a Medicare participant since February 15, 2002. The facility offers a range of care services tailored to meet the diverse needs of its residents, including long-term residential care, short-term rehabilitation, and specialized medical care for individuals with complex health requirements. Resident and family counseling is available to support community members, and personalized care plans are developed to ensure that each resident receives care that is directly aligned with their specific health needs and preferences.
Within its service offerings, Palmer Healthcare Center provides diabetes care management and offers laundry and dry cleaning services, enhancing daily life for residents by addressing both medical and personal needs. However, reviews reveal mixed feedback regarding the care quality and staff conduct, with some expressing dissatisfaction due to issues with accountability, staffing consistency, medication management, and cleanliness. Concerns have been raised about the professional conduct and environment for staff, implicating high turnover rates and alleging neglect of resident needs. Conversely, some feedback indicates approval for the facility's response to contemporary challenges and recent aesthetic improvements, with supporters describing staff as attentive and knowledgeable. These mixed experiences point to a variability in service quality, suggesting that while improvements may be underway, complete consistency throughout the operation is yet to be fully established.
Costs at this community start at $11,755 and range up to $13,636. The average price in the community is $12,695, which is more than the average price in the area of $7,895. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
