Palmetto Gardens, located in Prosperity, South Carolina, is a care facility primarily offering assisted living services. The facility provides care and support for residents requiring assistance with daily living activities, focusing on maintaining their independence in a supportive environment. It caters to a range of needs through its services such as incontinence care, medication management, ambulatory care, diabetes care, and mental wellness programs. These services are designed to ensure residents receive the necessary medical and personal care appropriate to their individual health profiles.
Incontinence care at Palmetto Gardens involves helping residents manage their condition with dignity and understanding, ensuring they have access to necessary hygiene products and regular monitoring. Medication management is provided to help residents take their prescriptions as directed, which includes organizing and sometimes administering medications. Ambulatory care is offered to support residents with mobility challenges, helping them navigate the facility safely. Those residents managing diabetes are provided with appropriate dietary provisions and regular health monitoring to help maintain optimal blood sugar levels. A mental wellness program is also available, aimed at supporting the mental and emotional health of residents through various activities and resources.
Despite these offerings, there have been significant concerns from residents and families regarding care quality and staff oversight at Palmetto Gardens. Instances of minimal supervision have been reported, with some residents wandering unsupervised to nearby businesses or staying up late without proper oversight. There are also claims of disruptive behavior on the property, suggesting a lack of order, especially after hours. More concerning is the account of an unsupervised, vulnerable, wheelchair-bound resident who fell while leaving the premises. The owner’s response to this incident raises questions about the practices in place, as it was mentioned that the resident could be locked in their room as a preventive measure. These situations highlight potential gaps in the care and safety procedures at the facility.
Regarding transportation services, Palmetto Gardens offers complimentary transportation for both medical and non-medical purposes. This service is intended to help residents attend medical appointments, participate in community events, and handle other personal errands, fostering a sense of independence while ensuring their safety and well-being. However, the concerns around supervision and safety might raise questions about the execution and management of these services.
Costs at this community start at $1,800 and range up to $6,585. The average price in the community is $4,192, which is less than the average price in the area of $4,264. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
