Paradise Hills Home Care, situated in Livermore, CA, is an assisted living facility that offers a variety of care services and amenities designed to support residents' overall well-being. The facility provides a comprehensive range of medical and personal care services tailored to the needs of residents requiring assistance with daily activities. Their care offerings include incontinence care, which ensures that residents with urinary or fecal incontinence receive prompt and respectful management to preserve their dignity and comfort. Ambulatory care services are available to assist residents with mobility challenges, offering support and assistance as needed to maintain their independence.
Paradise Hills Home Care also integrates advanced technological innovations to enhance care delivery. They use Quietcare and Skynet Technology systems, which are electronic medication administration records designed to track and manage medication schedules accurately. This technology ensures that medications are dispensed correctly and on time, reducing the risk of errors. In addition to medical care, Paradise Hills provides grooming services through its on-site barber and beauty salon. For residents managing chronic conditions, the facility offers specialized diabetes care, focusing on monitoring blood sugar levels and managing insulin administration to maintain residents' health.
Transportation services at Paradise Hills Home Care include both complimentary and transportation-at-cost options to facilitate residents' mobility for medical and non-medical purposes. This service aims to accommodate various needs, whether it's attending medical appointments, participating in social engagements, or performing necessary errands. The availability of transportation ensures that residents have the means to maintain an active lifestyle outside the facility, fostering social connections and supporting their independence.
The quality of care and staffing at Paradise Hills Home Care has received mixed reviews from residents and families. Positive feedback often highlights the kind and attentive nature of the staff, describing a supportive environment comparable to a close-knit family. Some reviews commend the facility for exceptional rehabilitation services and the professionalism of its medical staff, especially praising the long-term care provided to residents. However, there are notable concerns regarding the standard of care, with reports of hygiene issues, delays in responding to call buttons, and dissatisfaction with meal services. Some reviews mention experiences of neglect that allegedly led to health complications. While certain staff members receive praise for their dedication, consistent complaints have prompted some families to reconsider their choice of facility.
Costs at this community start at $1,500 and range up to $8,695. The average price in the community is $5,098, which is less than the average price in the area of $6,052. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.