Parkville Care Center, located in Hartford, Connecticut, is a nursing home certified by both Medicare and Medicaid, operating as a participant since March 31, 1974. The facility accommodates 128 residents and offers a variety of comprehensive healthcare services and amenities tailored to meet the needs of its occupants. It provides 24-hour supervision, highlighting the presence of nursing care staff trained to deliver medical support around the clock. The center is equipped to handle a range of medical services, including wound care, dialysis, pain management, and hospice care, as well as specialized care such as stroke care and medication management. Rehabilitation services are also available, with occupational, physical, and speech therapy programs tailored to individual resident needs.
Additional healthcare services at Parkville Care Center include podiatry, dental care, vision care, and hearing care, ensuring a holistic approach to resident health. Beyond medical care, the facility emphasizes residents’ emotional and social well-being by offering amenities such as a chapel, a barber/beauty salon, and clubs and community engagement opportunities. Family and resident counseling services are available to support emotional and mental health. The center also coordinates laundry and dry cleaning services for residents, further supporting their daily living needs.
Despite the scope of services offered, resident and family reviews have highlighted considerable concerns with care quality. Issues noted include inconsistent staff attentiveness, medical errors, and communication shortcomings. Families reported critical incidents such as a lack of notification about hospital transfers and medication administration errors. Though some families appreciated the maintenance of the facility and certain caring staff members, many expressed frustration with the overall management and communication approach, stating that directors often appeared indifferent to addressing reported problems. Concerns about nursing proficiency and patient nourishment handling have been recurrent and underscored a need for improved standards and responsiveness to feedback at the center.
Costs at this community start at $13,383 and range up to $13,475. The average price in the community is $13,429, which is more than the average price in the area of $8,499. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
