Parkway Manor, located in Marion, Illinois, is a senior living community that provides a comprehensive range of care services, primarily operating as a nursing home. It additionally offers assisted living and continuing care retirement community services. The facility is certified by both Medicare and Medicaid and has been participating in Medicare since June 22, 1995. Parkway Manor is designed to support residents with various medical needs by providing personalized care and therapy services aimed at short-term rehabilitation and long-term care.
The care services at Parkway Manor include the availability of skilled nurses to deliver medical support, as well as incontinence, ambulatory, diabetes, and memory care, ensuring a well-rounded approach to resident health. Moreover, the facility accommodates hospice care for end-of-life needs. With a capacity for 102 occupants, Parkway Manor fosters a sense of community through clubs and social opportunities, promoting engagement among residents. Additional services include continuing care and resident/family counseling, enhancing support for both the residents and their families.
However, reviews of the facility highlight a mixed experience in care quality and staff responsiveness. Positive feedback often mentions cleanliness, staff friendliness, and effective rehabilitation services, with specific praise for certain employees such as CNA Joyceann for their dedication. Conversely, notable concerns include communication difficulties, especially in the Bounce Back and quarantine wings, where family members have reported challenges in reaching staff and obtaining timely information. There are also reports of inadequate assistance and serious conditions in the quarantine wing, which have raised concerns about neglect and a lack of compassion in critical situations. Despite these challenges, the facility continues to provide ongoing support and care services to its residents, with a focus on maintaining quality of life through personalized medical care and therapy services.
Costs at this community start at $3,000 and range up to $6,007. The average price in the community is $4,504, which is more than the average price in the area of $4,483. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
