Pasadena Highlands, located in Pasadena, California, is a senior living community that offers both independent living and assisted living options. The community is designed to provide a supportive environment for its residents, focusing on offering a vibrant lifestyle enriched with various amenities and social activities. Residents can enjoy a sense of independence while having access to necessary support services, creating a balance of autonomy and care.
The care and medical support at Pasadena Highlands is multifaceted, catering to a range of needs. For those requiring medical assistance, the community provides 12-16 hour nursing services to ensure professional care during most of the day. Additional support includes medication management, incontinence care, ambulatory care, and diabetes care, which are fundamental to the well-being of residents. Memory care services are available for individuals with cognitive impairments, offering specialized attention in a secure environment. The community also features an enclosed courtyard and indoor walking paths, promoting mental wellness and physical activity. Additional amenities include a barber/beauty salon, laundry and dry cleaning services, clubs and community activities, and fitness programs, including yoga. They also offer hospice care services for residents nearing the end of life, ensuring compassionate and tailored care.
Pasadena Highlands provides transportation services for both medical and non-medical purposes, facilitating residents' access to external appointments and activities. Complimentary transportation and transportation arrangements enable residents to maintain their routines and social connections outside the community. These transportation services are essential in supporting the independence and well-being of residents by ensuring they have convenient and safe access to various destinations.
The community has received mixed reviews from residents and families. While many commend the staff's friendliness, compassion, and professionalism, some concerns have been raised about management turnover and cleanliness, including issues with bugs and operational concerns such as unreliable elevators. There have been instances of resident neglect or negligence in care protocols, although individual staff members like Laura and Sandy have been recognized for their dedication and efforts to improve the living experience. The beauty of the property, gardens, and dining areas has been highlighted positively, contributing to the community’s welcoming atmosphere. However, there are noted areas for improvement, particularly concerning timely responses and maintaining cleanliness standards.
Costs at this community start at $4,200 and range up to $4,700. The average price in the community is $4,478, which is less than the average price in the area of $6,025. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.