Patriot Place in Berlin, WI is an assisted living facility that offers support with activities of daily living, including full assistance with bathing, eating, dressing, and toileting. The community provides a secured, single-story environment designed for easy navigation and resident safety, with both private and semi-private accommodations available. Each suite includes a private bathroom with walk-in showers, grab bars, emergency call systems, and individual climate control to enhance resident comfort and independence.
The facility offers on-site access to podiatry and audiology services, and features a dedicated therapy room for resident use. In addition, Patriot Place partners with visiting healthcare professionals such as physical, occupational, and speech therapists, as well as primary care physicians and hospice care providers. The community also coordinates regular wellness checks and medication management, with licensed nursing staff available to oversee resident care.
Residents can enjoy a range of amenities, including spacious common areas, a community dining room serving three daily meals and snacks, a beauty and barber salon, landscaped outdoor spaces, and an activity center designed for socialization and recreation. The community offers a monthly calendar of events and activities, such as group exercise classes, arts and crafts, holiday celebrations, movie nights, and outings to local attractions. Religious services and spiritual support are available for those who wish to participate.
According to resident and family reviews, many have raised significant concerns regarding the quality of care and overall facility management. Reported issues include frequent lapses in hygiene, such as unpleasant odors, irregular room cleaning, missed showers, and overflowing garbage. Multiple reviewers have noted chronic understaffing, which has reportedly led to missed medication doses, insufficient supervision, and delayed or inadequate emergency responses. Additionally, some reviews point to staff spending considerable time in offices rather than assisting residents, as well as lacking adequate training, particularly in hospice care. Several families have experienced communication difficulties with staff and leadership, expressing frustration with inattentiveness and management practices. While one review described the staff as kind and welcoming, the majority of feedback highlights ongoing concerns with cleanliness, resident safety, staffing levels, supervision, and the preservation of resident dignity.
Costs at this community start at $3,120 and range up to $6,789. The average price in the community is $4,954, which is less than the average price in the area of $5,056. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
