The Pavilion At St Luke Village, located in Hazleton, Pennsylvania, serves as a nursing home with additional services provided through its assisted living program. With a current occupancy of 115 residents, the facility offers a range of care and medical support services certified by Medicare and Medicaid, a participant since May 29, 1969. Residents have access to comprehensive care options including incontinence care, ambulatory care, pain management, and diabetes care. Specialized medical support includes cardiac care, stroke care, and wound care. The Pavilion also provides therapy services such as speech therapy, occupational therapy, and physical therapy. Additionally, the facility supports residents through memory care, hospice care, and dialysis options. The Pavilion offers clubs and community activities to engage residents and facilitate social interactions, while also providing resident and family counseling to ensure comprehensive support for those living within the community.
Despite a diverse range of care services and amenities, experiences at The Pavilion At St Luke Village appear to greatly vary according to resident and family feedback. Some reports indicate dissatisfaction due to perceived neglect by staff, understaffing, missing personal belongings, and challenges in medical treatment, which sometimes led to hospital visits. Concerns about the handling of incidents without family involvement and specific criticism directed at certain nursing staff were also expressed. However, other reviews compliment the facility for providing excellent care, citing attentive and supportive staff, consistent communication, tasty meals, and responsive management in addressing issues promptly. Individual efforts by staff members and certain departments have been acknowledged for their compassion and dedication, highlighting a disparity in care experiences within the facility.
Costs at this community start at $1,590 and range up to $8,517. The average price in the community is $5,054, which is less than the average price in the area of $5,466. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
