Pearl Pavilion, nestled in the welcoming community of Freeport, Illinois, offers a comprehensive range of senior living services with a strong emphasis on nursing home care. This facility is designed to cater to the diverse needs of its residents, providing an array of skilled nursing and rehabilitation services. Whether residents are with us for short-term rehabilitation or require long-term care, Pearl Pavilion is committed to delivering comprehensive medical and personal care support. The facility is staffed by a dedicated team that strives to ensure effective transitions and high-quality meals, contributing to the overall well-being of our residents.
Residents and their families frequently praise the caring nature of the staff, who are often noted for their attentiveness and warmth. The culinary team at Pearl Pavilion takes pride in preparing a variety of nutritious meals that cater to diverse dietary needs and preferences, adding to the residents' quality of life.
However, feedback has also highlighted areas in need of improvement. Challenges such as understaffing, extended response times, and occasional concerns about cleanliness have been noted. Communication gaps regarding residents' health conditions have been a point of concern for some families. Moreover, there have been serious reports of medication errors and neglect, prompting some families to reconsider their choice of care.
In response to such feedback, Pearl Pavilion has been actively working on enhancing the quality of care provided. This includes ongoing staff training programs aimed at improving response times and communication skills, as well as facility updates to ensure a clean and welcoming environment. Although specific details on recent developments are limited, the management is committed to continually improving service quality, acknowledging that variability in service can often be linked to staffing and management dynamics.
Pearl Pavilion remains dedicated to addressing these challenges head-on, ensuring that each resident receives the compassionate and attentive care they deserve. The facility's ongoing efforts to improve highlight its commitment to creating a safe, nurturing, and supportive environment for all residents.
Costs at this community start at $3,000 and range up to $8,060. The average price in the community is $5,530, which is less than the average price in the area of $5,698. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
