Penny Lane at Costilla is an assisted living facility located in Centennial, Colorado. The community primarily serves older adults who need support with daily living activities and offers a range of services designed to promote resident well-being and independence. The facility focuses on providing assistance in a residential setting, allowing residents to maintain as much autonomy as possible while receiving necessary care.

The care and medical support offered at Penny Lane at Costilla encompass several specialized services. Incontinence care is available for those who require regular or occasional assistance, promoting comfort and hygiene. The staff also supports residents with ambulatory needs, offering help to individuals who may need some physical aid with mobility but who are not bedridden. Medication management services are provided to ensure residents take prescriptions correctly and on schedule. Penny Lane at Costilla offers diabetes care, helping residents monitor blood sugar, manage diets, and administer medication if needed. Additionally, the community is able to provide memory care for residents with cognitive impairments, such as Alzheimer’s disease or other forms of dementia. However, it is not designated as a memory care only community, but does provide some level of support for those needing memory care. Staff communicate primarily in English.

Assistance with activities of daily living is available for residents needing some physical support. Staff are able to help with bathing, eating, dressing, and toileting where some physical assistance is required, supporting resident comfort and dignity in daily routines.

Transportation services at Penny Lane at Costilla are available at cost. These services can be arranged for both medical and non-medical purposes, allowing for trips to healthcare appointments, errands, or recreational outings as needed. This feature provides flexibility and supports residents’ access to both health services and community engagement.

Resident and family reviews of Penny Lane at Costilla indicate contrasting experiences regarding the quality of care and staff professionalism. Some accounts, including one from a former employee, detail concerns such as inadequate health care, neglect of emotional well-being, skipped hygiene routines, insufficient accommodation of special needs (such as dietary restrictions for dementia), and facility maintenance issues. Alleged problems include lack of attention to rashes, missed showers, pest problems, and a broken narcotics lock, as well as unprofessional staff behavior and a negative atmosphere among residents and caregivers. Conversely, a family review highlights satisfaction with the care received, praising the compassion of staff and the medical support available, noting the facility met their expectations for their loved one. These divergent reports suggest that the quality of care and resident experience at Penny Lane at Costilla may depend on various factors, including staff assignment and oversight, indicating potential inconsistencies that prospective residents and families should consider when evaluating the facility.

Costs at this community start at $2,076 and range up to $9,247. The average price in the community is $5,662, which is less than the average price in the area of $5,828. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.