Phenix City Health Care, Inc. is a nursing home situated in Phenix City, Alabama. It provides care predominantly to elderly residents who require assistance with daily activities and medical support. The facility can accommodate up to 81 residents and has been a certified participant in Medicare and Medicaid programs since January 1, 1972. It also offers resident and family counseling services, which aim to enhance the emotional and social well-being of its community.
The reviews of Phenix City Health Care, Inc. provide a varied perspective on its services. Many positive accounts focus on the attention and professionalism offered by staff members in the therapy and nursing departments, with individuals like therapists Leah, Sterling, Andrea, and Shereda, along with Nurse Christina, receiving commendation for their dedication and care. The facility is noted for its cleanliness and the compassionate approach of some staff members, factors appreciated by both residents and their families. However, some reviews have expressed concerns about certain critical aspects of care. Instances of neglect, such as delayed medical interventions and inadequate crisis management, have been reported, sometimes resulting in critical situations for patients. This feedback underscores issues such as hygiene, unresponsive management, and insufficient staffing levels, which have led to treatment delays and lapses in care. While there is recognition of satisfactory care by some families, others have highlighted the necessity for significant improvements to ensure consistent quality and responsiveness across all services offered by the facility.
Costs at this community start at $1,895 and range up to $5,834. The average price in the community is $5,834, which is more than the average price in the area of $4,482. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.