Pine Crest Health Care, nestled in the serene community of Hazel Crest, Illinois, is a nursing home designed to provide comprehensive care for its 178 residents. As a facility certified by both Medicare and Medicaid since December 1, 1979, Pine Crest Health Care is committed to delivering a variety of essential care services. These include specialized support such as cardiac care, wound care, and respite care, ensuring that residents receive the individualized attention they require. Moreover, the facility extends its compassionate care to include resident and family counseling, a vital service that aids families in navigating the complexities and emotional challenges of long-term care.
While Pine Crest Health Care aims to offer a supportive environment, numerous reviews highlight significant operational challenges that require attention. Many reviews point to issues with management practices and staff professionalism, suggesting a need for improvements in administrative operations. Concerns have been raised about communication failures, particularly regarding medical incidents and hospital transfers, which are crucial aspects of resident care. Additionally, allegations of misappropriation of funds and inadequate engagement with resident needs indicate areas where the facility must enhance its accountability and responsiveness.
Reports of neglectful care and substandard facility conditions, such as persistent odors and questionable cleanliness, have further fueled concerns about the facility's commitment to maintaining a safe and hygienic environment. Although some efforts to improve these conditions have been acknowledged, the prevalent negative feedback underscores the substantial obstacles the facility faces in achieving consistent care standards. It is evident that fostering a satisfactory environment for both residents and staff is an ongoing challenge that Pine Crest Health Care must address to enhance the quality of life for its residents.
Costs at this community start at $7,680 and range up to $9,020. The average price in the community is $8,350, which is more than the average price in the area of $5,489. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.