Pine Crest Nursing Home, located in Merrill, Wisconsin, is a care facility offering a range of services including skilled nursing care, rehabilitation, and long-term care. With a focus on providing both short-term care for post-operative recovery and long-term care for residents needing continuous support, Pine Crest is equipped to handle various health needs. The facility also provides assisted living options, catering to those who require a lesser degree of medical oversight. Certified by Medicare and Medicaid, Pine Crest has participated in the Medicare program since January 19, 1983. The nursing home is part of the North Central Health Care system, which works towards integrating and expanding health services throughout the region.
Pine Crest Nursing Home offers a comprehensive range of therapeutic and medical support services. Residents have access to physical, occupational, and speech therapy to aid in rehabilitation and improve their quality of life. Specialized services such as wound care, podiatry, dental care, vision care, and hearing care are provided to address diverse health needs. The facility also offers hospice and memory care for residents requiring end-of-life support and those with cognitive impairments, respectively. Additional amenities include on-site laundry and dry cleaning services, a barber and beauty salon, and dialysis care.
Despite these offerings, residents and their families have expressed significant concerns regarding the quality of care and the professionalism of staff. Issues have been raised about quarantine protocol inconsistencies during the COVID-19 pandemic, inadequate medication management, and insufficient frequency and quality of therapy sessions. Reports of staff rudeness and disrupted visitation schedules further contribute to the dissatisfaction. Changes in management have allegedly affected staff treatment, influencing some families to consider alternate care options. These concerns highlight potential areas for improvement within the facility's operations and resident care practices.
Costs at this community start at $3,100 and range up to $6,004. The average price in the community is $4,552, which is less than the average price in the area of $5,257. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
