Plaza at Clover Lake, located in Carmel, New York, is a residential community offering both assisted-living and independent-living services. The facility provides an array of care services tailored to meet the diverse needs of its residents. Assisted-living support includes essential services like medication management, incontinence care, and ambulatory care, ensuring that residents receive the help they need while maintaining a level of independence. The community also offers specialized care options such as diabetes care and hospice support, catering to residents with specific medical requirements. In addition to these services, residents have access to clubs and communities which foster social interaction and engagement.

The Plaza at Clover Lake boasts a range of amenities designed to enhance residents' quality of life. These include onsite laundry and dry cleaning services, a barber and beauty salon, and fitness programs, including yoga, which are part of their commitment to promoting an active and healthy lifestyle. The community is equipped with well-maintained facilities such as dining areas, arts and crafts rooms, and workout rooms, offering various opportunities for leisure and recreation. Moreover, the facility organizes social events that contribute to a lively and supportive environment. However, the facility has faced some challenges, such as the absence of immediate nursing support during certain hours and occasional understaffing.

Transportation services at the Plaza at Clover Lake include complimentary transportation for both medical and non-medical purposes. This service enables residents to attend medical appointments and engage in local activities, facilitating independence and accessibility. The transportation offerings support residents in maintaining their routines and remaining connected with the surrounding community.

Feedback from residents and their families generally reflects positive experiences at the Plaza at Clover Lake, with frequent praise for the friendly and caring staff who contribute to its welcoming environment. Transition processes facilitated by key staff members like Elizabeth Camilo and Patricia Royter are often described as smooth and compassionate. Despite these positive impressions, some challenges have been noted, such as difficulties with communication systems, inadequate financial handling assistance for specific needs, concerns about food quality, and occasional disorganization during the admissions process.

Costs at this community start at $3,549 and range up to $12,300. The average price in the community is $7,924, which is less than the average price in the area of $8,312. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.