Pleasant Hills Community Living Center is a nursing home facility located in Jackson, Mississippi, certified by Medicare and Medicaid. It has been a Medicare participant since April 1, 1989, and currently accommodates 113 residents. The facility offers various care services aimed at supporting the health and well-being of its residents. These services are designed to cater to individuals requiring comprehensive nursing care and include medical support available through a team of healthcare professionals. Residents have access to round-the-clock nursing care provided by Certified Nursing Assistants (CNAs) and Licensed Practical Nurses (LPNs), as well as physical therapy services aimed at improving or maintaining mobility and overall health. The facility also features resident and family counseling services, which aim to provide emotional support and assistance to residents and their families as they navigate the challenges associated with long-term care.
Despite the comprehensive care services offered at Pleasant Hills, feedback from residents' families and a former employee suggests areas of concern. While some positive feedback included praise for the dedication of CNAs, LPNs, and the therapy department, negative reviews have drawn attention to issues such as alleged neglect, insufficient attention to patient welfare, and unprofessional behavior from staff and administration. Complaints have been raised regarding staff competence and the quality of service, with specific grievances about the administration's communication practices, such as calls being unanswered or cut off. Collectively, these reviews suggest significant areas for improvement in care quality and staff professionalism at Pleasant Hills Community Living Center.
Costs at this community start at $5,962 and range up to $6,692. The average price in the community is $6,327, which is more than the average price in the area of $5,653. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
