Pleasant View Center, part of Genesis Healthcare located in Concord, New Hampshire, offers a variety of care services primarily focused on nursing-home care. The facility provides short-stay rehabilitation, long-term care, and respite care aimed at supporting recovery and enhancing the quality of life for its residents. Specialized rehabilitation therapies are available to assist individuals in regaining their independence and mobility. The center's staff is trained to deliver comprehensive care plans tailored to meet the specific needs of residents, aiming to foster an environment that promotes healing and well-being.
While Pleasant View Center has structured its services to cater to diverse care needs, reviews point to mixed experiences among residents and their families. Some reviews highlight significant concerns regarding the quality of care, with reports of unattended calls for assistance, delays in medication administration, and issues with hygiene and nutrition. Instances of residents being left in soiled clothing or beds, as well as alleged neglect in medication distribution, have been noted. Furthermore, some reviews mention administrative challenges, including a lack of responsiveness to family concerns. Despite these challenges, there are positive remarks emphasizing the dedication of the therapy team and certain nursing staff members who engage positively with residents. Some residents and families express appreciation for the facility's efforts to foster independence and acknowledge compassionate care from certain staff. Nonetheless, the varied experiences suggest a need for ongoing attention to address systemic issues within the facility and ensure consistent, quality care for all residents.
Costs at this community start at $2,775 and range up to $12,015. The average price in the community is $7,395, which is less than the average price in the area of $8,112. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
