Pointe Coupee Healthcare, nestled in the charming town of New Roads, Louisiana, is a dedicated nursing home facility renowned for its skilled nursing and rehabilitation services. Established as a certified Medicare and Medicaid provider since May 19, 2005, the facility has been a pivotal part of the community, serving individuals recovering from surgery, illness, or injury, as well as those needing ongoing medical care. With a capacity to house 114 residents, Pointe Coupee Healthcare prides itself on delivering a comprehensive suite of services, including attentive nursing care, respite care, and an array of therapeutic options such as speech therapy and intravenous (IV) therapies.
The facility goes beyond medical care to ensure a holistic approach to well-being. It offers resident and family counseling services to support emotional and psychological needs, complemented by the presence of a chaplain to cater to spiritual and religious requirements. These services highlight the community's commitment to fostering a nurturing and supportive environment for both residents and their families.
While the facility boasts a robust framework of care services, it has faced challenges in maintaining consistent quality, as reflected in some reviews. Visitors have expressed concerns regarding staff attentiveness and professionalism, particularly at the front desk, where personal conversations have occasionally overshadowed visitor assistance. Additionally, the facility has experienced administrative instability, with frequent changes in leadership potentially contributing to management difficulties. Issues related to cleanliness and care quality have also been noted, prompting concerns about the overall resident experience.
Despite these challenges, Pointe Coupee Healthcare remains an integral part of the local healthcare landscape, continually striving to improve its services and provide a safe, caring environment for its residents. The community's commitment to addressing these issues is ongoing, and it continues to work towards enhancing the quality of life for all who call it home.
Costs at this community start at $5,215 and range up to $5,272. The average price in the community is $5,244, which is more than the average price in the area of $5,063. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.