Ponce Therapy Care Center, located in St. Augustine, FL, provides a range of care services primarily as a nursing home, accommodating both short-term rehabilitation and long-term care needs. Certified by Medicare and Medicaid, the facility has been a participant in the Medicare program since December 3, 1984, and currently houses 106 occupants. It offers specialized services including physical, occupational, and speech therapy to develop personalized care plans suited to each resident's needs. Additionally, the center facilitates community interaction through clubs and activities, helping residents maintain an active lifestyle. To support daily living, Ponce Therapy Care Center includes amenities such as a barber/beauty salon and provides essential services like laundry and dry cleaning. Furthermore, the nursing staff plays a crucial role, although reviews indicate mixed feedback regarding timely response to needs and nursing care effectiveness. The facility also offers dental care and hosts a resident/family counseling program to engage and support families in the care process.
Some residents and families have reported positive experiences highlighting the cleanliness, security, and compassionate care provided by certain staff members, alongside beneficial therapy services and a cooperative administration team. The aesthetic appeal following recent renovations has been positively noted as well. However, several reviews cite significant issues regarding nursing care, particularly concerning communication, response times, and medication management, creating health and safety concerns for some patients. Inadequate staffing levels and insufficient support for specific conditions such as dementia or post-surgery recovery have been cited as problematic. While individual staff efforts are appreciated, inconsistencies in care quality have led some families to recommend caution when considering the facility. Nonetheless, Ponce Therapy Care Center remains connected to local healthcare resources like Saint Louis University Hospital to enhance its service offerings.
Costs at this community start at $8,821 and range up to $10,232. The average price in the community is $9,527, which is more than the average price in the area of $5,024. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.