Presbyterian Home for Central New York Inc, located in New Hartford, NY, provides a variety of care options for seniors, with primary services focusing on nursing-home and assisted-living care. It is part of the Presbyterian Homes & Services network, known for its commitment to person-centered care. The facility aims to offer comprehensive care and support to its residents, with an emphasis on improving their quality of life through a combination of skilled nursing, rehabilitation programs, and memory care tailored for those with dementia and Alzheimer's. It is certified by both Medicare and Medicaid and has been participating in Medicare since October 1, 1976.
Presbyterian Home offers a range of medical and therapeutic services to support residents' health and well-being. Nursing staff provide attentive care and support, although there have been mixed reviews regarding their responsiveness and dedication. The facility includes services like speech therapy, occupational therapy, and restorative nursing to aid in residents' rehabilitation and daily functioning. Specialized care options are available, such as cardiac care, negative pressure wound therapy, and management of urinary incontinence. Occupational, speech, and physical therapies are provided with the goal of enhancing residents' abilities and maintaining their independence.
Residents have access to amenities that support their everyday needs and promote a homely environment. These include a barber and beauty salon for personal care, as well as laundry and dry cleaning services. An on-site podiatrist is available to address foot care needs, and hospice care is offered for those requiring end-of-life services. The facility also supports community engagement and resident welfare through clubs and communities, as well as resident and family counseling. There is a resident and family council, enabling feedback and community participation in care discussions.
There are currently 222 occupants at the facility, where a blend of clinical, therapeutic, and supportive services is tailored to individual needs. However, reviews from residents and their families highlight a need for improvement in areas such as communication from staff, hygienic practices, and timely medical responses. Issues concerning financial transparency and billing processes have been noted. Despite these challenges, many families have expressed satisfaction with the attentive, compassionate care and the rehabilitative services that help their loved ones thrive. Presbyterian Home is actively working to enhance its services and adapt to advancements in elder care, aiming to improve consistency and address areas of concern.
Costs at this community start at $2,500 and range up to $8,745. The average price in the community is $5,622, which is less than the average price in the area of $6,543. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
