Presence Heritage Village in Kankakee, Illinois, is a facility that primarily offers nursing home care, providing essential health and medical support to its residents. This facility encompasses various care services aimed at addressing the diverse needs of its residents, which include specialized support such as diabetes care, incontinence care, and ambulatory care. Residents have access to massage therapy aimed at enhancing relaxation and comfort, and there is also medication management to ensure proper adherence to prescribed treatments. English-speaking staff members facilitate clear communication, while fitness programs, including yoga and chair yoga, are available to promote physical well-being. An on-site barber and beauty salon provide grooming services and contribute to residents' personal care routines.
Transportation services at Presence Heritage Village are available for both medical and non-medical purposes, at cost. This service allows residents to attend physician appointments, partake in recreational outings, and address other personal commitments outside the facility, thereby supporting their independence and quality of life.
Resident and family reviews of Presence Heritage Village offer a mixed perspective. Many positives are highlighted, such as the friendly and knowledgeable staff who create a homely and clean environment for residents. Improvements in room cleanliness and meticulous management of appointments and therapy services have been acknowledged. However, issues with understaffing have been noted, leading to delays in responding to call lights and administering pain medication, as well as disorganized administration. While there is overall contentment with staff interactions, food, and cleanliness, the frequent turnover rates and administrative challenges are points of concern. Potential residents and their families are encouraged to carefully consider these varying experiences when evaluating the facility.
Costs at this community start at $1,300 and range up to $9,020. The average price in the community is $5,160, which is less than the average price in the area of $5,204. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.