Primrose Inc Santa Rosa, located in Santa Rosa, CA, is a care facility offering assisted-living services designed to support residents in a comfortable and community-focused environment. The facility provides a range of care and support services, catering to various needs through clubs and communities that encourage social interaction and engagement among residents. Primrose Inc addresses incontinence care with tailored attention to personal dignity and health needs, and offers ambulatory care for those requiring assistance with mobility. Residents benefit from access to a massage therapist for relaxation and wellness, and the community is secured, ensuring a safe living space for all. The facility features indoor and outdoor walking paths, promoting physical activity in scenic and safe settings. A barber/beauty salon is available on-site, enhancing residents' personal grooming and self-care options. Those requiring diabetes care receive dedicated support, and fitness programs are available to encourage physical health and fitness.
For transportation, Primrose Inc Santa Rosa provides complimentary services to assist residents with both medical and non-medical needs. The transportation ensures that residents have access to essential healthcare appointments and are able to participate in community activities and events outside the facility. This service is integral to maintaining residents' independence and engagement with the larger community.
Resident and family reviews of Primrose Inc Santa Rosa present a mixed view regarding the quality of care and staff. Many reviews highlight the friendliness, attentiveness, and care levels of the staff, noting that the environment feels home-like despite its slightly dated appearance. However, challenges have been noted, such as an initial medication error that affected a resident's health, suggesting potential early-stage communication or management issues with wellness oversight. Advocacy appears to improve these experiences, demonstrating the facility's responsiveness to concerns. Financial aspects pose a significant concern due to the lack of MediCal acceptance, potentially leading residents to transition out of the facility if funds become depleted. Screening challenges also exist, where potential residents might not meet the facility's specific care model criteria. Despite these issues, the facility's well-maintained and spacious grounds receive consistent praise, contributing positively to its overall atmosphere.
Costs at this community start at $2,695 and range up to $8,700. The average price in the community is $5,697, which is less than the average price in the area of $5,877. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.