KPC Promise Skilled Nursing Facility of Wichita Falls is located in Wichita Falls, Texas, and offers a variety of healthcare services primarily focused on skilled nursing care. As a facility certified by both Medicare and Medicaid, and a participant in Medicare since November 15, 1990, it provides a range of therapeutic services including speech therapy, wound care, and occupational therapy, which are designed to support the rehabilitation and health maintenance needs of its residents. The facility also offers resident and family counseling services and promotes engagement through clubs and communities to enhance the living experience for its 47 current occupants.
The facility employs a team of nurses to deliver round-the-clock care, although there have been significant concerns raised by residents and their families regarding the quality of care provided. Reports indicate dissatisfaction with the standard of nursing and unprofessional behavior from staff members, with particular criticism aimed at administrative personnel. Safety practices have come under scrutiny, with specific mention of inappropriate patient discharges, suggesting potential gaps in care coordination. Medication management practices have also been criticized, indicating possible neglect in patient well-being. The physical condition of the facility itself is noted as run-down and unsanitary, which impacts perceptions of the overall care environment. Despite the presence of some polite staff, the overriding view is of a facility struggling with significant operational issues, prompting family members to caution against placing loved ones in its care.
Costs at this community start at $5,156 and range up to $5,399. The average price in the community is $5,278, which is more than the average price in the area of $4,370. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.